Contact Support

We're here to help. Reach out through any of the channels below.

Email Support

Send us an email at support@zidi.ai. We typically respond within 24 hours on business days.

In-App Support

Use the Help & Support option in your Zidi dashboard to send a message directly from the app. This automatically includes your account details for faster resolution.

What to Include

To help us resolve your issue quickly, please include:

• Description — What happened and what you expected.
• Steps to reproduce — How we can recreate the issue.
• Browser & OS — e.g., Chrome 120 on macOS 14.2.
• Screenshots or recordings — Visual evidence helps us understand faster.
• Error messages — Copy any error text you see.

Feature Requests

Have an idea for Zidi? We love hearing from users. Send feature requests to support@zidi.ai with "Feature Request" in the subject line.

Status Page

Check the current status of Zidi services and any ongoing incidents at our status page.