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Share a video

Every video has one share link. This page shows how to copy it, what viewers can do with it, and how to control what they see.

Available on: Free, Starter and Pro

The share link looks like this:

https://app.zidi.ai/preview/<video-id>

The video ID is a long random code. Copy the link from any of these places:

  • On the video page, click the link icon (Copy link) under the title, next to Share.
  • In My Library, hover over a video card, open the three-dot menu and click Copy Link.
  • Click Share, open the Social tab and click Copy link.

The card menu also has Share via Email. It opens your own mail app with the link in a new message.

Who can watch

  • Anyone who has the link can watch. There is no private or team-only setting. To limit access, add a password.
  • Share links do not expire. The link keeps working until you delete the video.
  • Share pages are hidden from search engines, so people find the video only through the link.
  • Every viewer sees the view count on the share page. You cannot hide it.
  • Viewers do not need a Zidi account to watch. They need to sign in only to comment or like.
  • The share page has no Download button.

On Starter and Pro, you can download from the video page with Download. See Plans.

The Share dialog

Open a video and click Share, or click the share icon on a video card in My Library. The dialog has four tabs.

TabWhat it does
Share with teamAdds the video to one of your team libraries.
Share with trackingCreates a personal link for one recipient, so you can see when they watch.
SocialPosts the link to a social network or email, or copies it.
EmbedGives you code to put the video on your website.

Share with team

Search with Search libraries... and click a team library. You see "Video shared to library". A video can be in one team library at a time. To move it, unshare it from the current library first. See Team libraries.

Share with tracking

Enter one recipient's email address to get a link that only they should use. When they open it, the video page shows that they viewed it. See Tracked links.

Social

The Social tab has these buttons:

  • Share on LinkedIn, Share on X, Share on Facebook and Share on WhatsApp open that service with your link.
  • Share in Gmail copies a card with the title and thumbnail, then opens a new Gmail message. Paste the card into the message body.
  • More apps... opens your device's share menu. It appears only on devices that support it.
  • Copy link copies the share link.

Embed

Choose Responsive size or Fixed size and click Copy embed code. See Embed a video on your website.

Password-protect a video

The password setting is on the video page, not in the Share dialog. Only the video owner sees it.

  1. In the sidebar, click My Library and open the video.
  2. In the panel that reads No Password Set, click Set Password.
  3. Enter the password in Password and Confirm password.
  4. Click Save Password. The panel changes to Password Protected.
  5. Send the password to your viewers separately from the link.

The password needs at least 8 characters, with at least one uppercase letter, one lowercase letter and one digit. The maximum is 256 characters.

How protection works for viewers:

  • Viewers see "This video is password protected. Enter the password to watch." and click Watch Video.
  • A correct password unlocks the video in that browser for 24 hours.
  • Viewers get 5 attempts per minute. After that they must wait.
  • You never see the password screen while you are signed in.
  • Link previews in chat apps show "Password-Protected Video" instead of the title.

Campaign links for the video ask for the password too, with the same screen, the same attempt limit and the same 24 hours per browser. See Campaigns.

To change the password, click Change Password. To turn protection off, click Remove protection, then Remove Password. After a change, everyone must enter the new password, even viewers who unlocked the video before.

If you already published a webpage for this video, setting a password takes that webpage offline, including on your custom domain. The dialog warns you first. Removing the password does not bring the webpage back. To publish it again, remove the password, then click Edit webpage and Publish Now. While it is offline, campaign links that use it show the video without the page design.

A password-protected video may not work inside an embed on another website. For protected videos, share the link instead of the embed code.

When you paste the share link into Slack, X, LinkedIn or a similar app, the preview shows the video title, description and thumbnail.

  1. Open the video page.
  2. In the Custom Thumbnail panel, click Upload Thumbnail (or Replace).
  3. Choose a JPEG, PNG, GIF or WebP image of 10 MB or less.

The thumbnail appears in your library, on shared links, in emails and in social previews.

Comments and likes

  • Viewers must sign in to Zidi to comment or like. Signed-out viewers see "Sign in required".
  • Comments appear under Discussion on the share page. Viewers can reply to a comment, but not to a reply.
  • People can edit and delete their own comments. You can delete any comment on your video.
  • There is one reaction: a Like button. You can open the list of people who liked your video.

Add a call-to-action button

A call-to-action (CTA) button sends viewers to a page you choose, such as a booking page.

  1. On the video page, click Add CTA.
  2. Enter a Button label (up to 200 characters), for example "Book a demo".
  3. Enter a Destination link that starts with https:// or http://.
  4. Click Save CTA.

Viewers see the button on the share page. The CTA panel shows "No clicks yet" or the number of clicks. It does not show who clicked.

  • Edit CTA changes the label or link.
  • Remove hides the button and keeps its label and link.
  • Delete clears the label and link for good.

Publish a video webpage

You can also put the video on a simple webpage built from a template.

  1. On the video page, click Publish it to a webpage.
  2. Choose a template and edit the page in the builder.
  3. Click Publish Now.

After the first publish, the video page button changes to Edit webpage.

You cannot publish a webpage for a password-protected video. In that case Publish Now does nothing. Remove the password first, or share the link instead.

Custom domain (Pro): in the builder, open the Domain panel. Enter a subdomain such as videos.yourdomain.com and click Connect. In your DNS provider, add a CNAME record that points to pages.zidi.ai. Then click Verify DNS. Custom domains work only for published webpages, not for share links.

Published webpages record no views and fire no tracking pixels. If you need view counts, share the link or the embed code instead.

Troubleshooting

MessageWhat it means and what to do
"Video unavailable"The video was deleted, or the link is wrong. Check that the full link was copied.
"Couldn't load this video"A temporary problem on our side. Refresh the page after a moment.
"This recording is still being saved"The upload is not finished yet. The page shows the video on its own when it is ready.
"This video can't play on this device"The viewer's browser cannot play this video format. This is most common on older iPhones. Ask them to use a desktop browser or a newer device.
"Video needs rendering"A multi-track recording could not be played. Open it in the editor and render it.
"Incorrect password"The password was wrong. Check it with the person who shared the video.
"Too many attempts. Please try again later."The viewer tried 5 times in a minute. They can try again when the countdown ends.
"Link Copied!" with "This video is password-protected. Share the password separately."You copied the link of a protected video. Send the password to viewers in a separate message.