Transcript, summary and chat
Video Intelligence turns the speech in a video into a transcript, a summary, key points and chapters. On Starter and Pro you can also ask the video questions in a chat.
Available on: Transcript, summary and chapters: Free, Starter and Pro. Chat: Starter and Pro.
Turn on Video Intelligence
Zidi does not transcribe videos automatically when you record or upload them. You start it once per video.
- In the sidebar, click My Library, then open the video.
- Scroll to the Video Intelligence card.
- Turn on the switch next to Hidden — click to show.
- Zidi shows “Generating captions...” and then “Caption generation started. This may take a few minutes.”
- When the transcript and summary are ready, you see “Video Intelligence is ready!”
The spoken language is detected automatically. You cannot choose the language yourself. Only the person who created the video, or the owner of the workspace it is in, can start transcription.
The page stops checking for the result after about 2 minutes. Long videos can take longer. If nothing has appeared after a few minutes, refresh the page.
The switch only shows or hides the panel on your screen. Turning it off does not delete the transcript and does not hide anything from your viewers.
You can also start transcription from the Chat tab (Generate Captions) or from the editor. To show captions on the video itself, see AI captions.
Work with the transcript
In the Video Intelligence card, click the Transcript tab. You see two views:
- Full Transcript: the whole text as one block.
- Transcript with Timestamps: the text split into segments, each with its start time.
The Edit, Translate and Re-transcribe buttons appear only for the video owner.
Edit the transcript
- Next to Full Transcript, click Edit.
- Change the text in the Edit Transcript dialog.
- Click Save Changes.
To fix timing, click Edit next to Transcript with Timestamps. In Edit Timestamped Transcript you can change each segment's Start Time (MM:SS), End Time (MM:SS) and Text.
Transcript edits do not change subtitles that are already on the timeline of an edited video. Subtitles in the editor are a separate copy.
The reverse is not always true. Saving subtitle edits in the editor replaces the transcript of the video you are editing. After Open in Editor, that is the edited copy, so this video's transcript stays as it is. After Edit in Editor from a video card's menu, it is this video. See Edit subtitle text and timing.
Translate the transcript
- Next to Full Transcript, click Translate.
- In Translate Transcript, choose a language under Select Target Language.
- Click Translate. When it finishes, you see “Transcript translated to [language]!”
You can choose from 91 languages. The list has 94 entries because English appears four times: Global, Australian, British and American English.
On your video page, the translated transcript then shows in place of the original, and you cannot switch back. The dialog says the original “remains in captionText”; that is the name of the place where Zidi stores it.
If you click Edit after translating, the editor opens the translated text. Saving it replaces the original transcript with your edited translation. To keep the original, edit it before you translate.
Re-transcribe
- Next to Full Transcript, click Re-transcribe.
- In the Enable Video Intelligence dialog, click Enable Intelligence.
Zidi transcribes the audio again and detects the language again. It replaces the stored transcript, including your edits. There is no language choice in this dialog.
The summary, key points, chapters and chat are not rebuilt from the new transcript. If you translated the transcript earlier, the page keeps showing that translation.
Summary, key points and topics
When the transcript is ready, Zidi writes the summary automatically. Click the Summary tab to see it:
- Video Overview: three to four sentences about the video.
- Key Points Discussed: three to five numbered points.
- Topics Covered: up to five topic tags.
If you see Video Intelligence Not Yet Processed and the video already has a transcript, click Generate Summary Now. If the summary has no key points, click Enhance Summary to add them. Enhance Summary rewrites the whole summary, not only the key points.
Edit the summary
- Next to Video Overview, click Edit. The summary can be up to 4,000 characters. Click Save Changes.
- Next to Key Points Discussed, click Edit. Enter one key point per line. Click Save Changes.
Topics have no Edit button.
Translate the summary
- Next to Video Overview, click Translate.
- In Translate Summary, choose a language under Select Target Language.
- Click Translate.
Translating the summary replaces the overview, key points and topics. Zidi does not keep the original summary. Viewers of your shared link see the translated summary too.
Smart Chapters
Chapters are not created automatically. You generate them once the summary exists.
- In the Summary tab, find the Smart Chapters card.
- Click Generate. When it finishes, you see “Chapters generated!”
Zidi creates three to eight chapters. Each has a title, a start time and usually a one-line description. Chapters are based on the first part of the transcript only. On a long video, the later part may have no chapters; you can add them yourself.
Generating chapters also rewrites the overview, key points and topics. Any edits or translation you made to the summary are replaced. Generate chapters first, then edit the summary.
To change chapters:
- Next to Chapters, click Edit.
- In Edit Chapters, change the time, the chapter title or the description. Click + Add Chapter to add one.
- Click Save Chapters.
The card says viewers can “skip to” sections. Today chapters are a list of start times and titles. Clicking a chapter does not move the video player.
Ask the video (chat)
Available on: Starter and Pro
- In the Video Intelligence card, click the Chat tab.
- Type a question in the Ask about the video... box, or click one of the Suggested questions.
- Read the answer. The first question on a video can take longer while Zidi prepares the transcript.
Answers are based on the parts of the transcript that best match your question, plus the summary. The chat needs a transcript first.
- A question can be up to 500 characters.
- The conversation is not saved. It clears when you reload the page.
- To clear it yourself, click the refresh icon at the top of the chat.
- Chat does not use credits. It does count toward the daily AI limit.
The video's creator, the workspace owner and members of the video's team can use chat. On the Free plan, once the video has a transcript, the tab shows Upgrade to Chat with Your Videos instead. Viewers of your shared link never see the chat.
What viewers see on the shared page
People who open your share link see a Video Intelligence panel with two tabs:
- Transcript: the transcript with a Search transcript... box, and Copy and Download buttons. Download saves a text file.
- Summary: the overview, key points and chapters.
Viewers do not see topics, the chat, or any Edit, Translate or Re-transcribe buttons. If the video has a password, viewers must enter it before the summary loads. If the video has no transcript, viewers see No Transcript Available.
The transcript is not shown as captions on the video player. To put captions on the video, see AI captions.
What is free
None of these features use credits. Some count toward the daily AI limit, a rolling 24-hour ceiling on AI use.
| Feature | Plans | Daily AI limit |
|---|---|---|
| Transcript, edit, re-transcribe | Free, Starter, Pro | Not counted |
| Automatic summary | Free, Starter, Pro | Not counted |
| Generate Summary Now | Free, Starter, Pro | Counted |
| Enhance Summary, Smart Chapters | Free, Starter, Pro | Counted |
| Translate transcript or summary | Free, Starter, Pro | Counted |
| Chat and suggested questions | Starter, Pro | Counted |
See Plans for everything else each plan includes.
Troubleshooting
| Message | What it means and what to do |
|---|---|
| A caption generation job is already running for this video. Please wait for it to finish. | Transcription is already in progress. Wait, then refresh the page. |
| Too many requests. Please try again later. | You started transcription more than 5 times in a minute. Wait a minute. |
| Video not found or unauthorized | Only the video's creator or the workspace owner can start transcription. Ask them. |
| Processing is taking longer than expected. Please refresh the page to see updates. | The work continues in the background. Refresh the page after a few minutes. |
| Daily AI usage limit reached. It resets on a rolling 24-hour window. | You reached the daily AI limit. Try again later. |
| Failed to generate chapters | Chapters could not be created. One cause is the daily AI limit. Try again later. |
| Too many vectorize requests. Try again later. | Summary generation is limited to 5 times per hour. Wait and try again. |
| Too many translation requests. Try again later. | Transcript and summary translation each allow 5 per hour. Wait and try again. |
| summary must be 4000 characters or less | Shorten the overview text, then save again. |
| Video needs captions first. Please generate captions to enable chat. | Turn on Video Intelligence first, then use the chat. |
| Question is too long (max 500 characters) | Shorten the question. |
| Too many chat requests. Please slow down. | The chat allows 60 messages a minute. Wait a moment. |
| This feature is only available to video owners and workspace members. | You are not the owner or a member of the video's workspace or team. |
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