Create your account
Sign up at app.zidi.ai in a couple of minutes. Every new account starts on the Free plan, so you can record and share right away.
Available on: Free, Starter and Pro
Sign up
You can sign up with an email address and password, or with a Google account. There are no other sign-in methods.
Sign up with Google
- Go to app.zidi.ai. On the sign-in page, click Sign up.
- Click Continue with Google and choose your Google account.
- Zidi opens the welcome question. You do not need to verify your email.
Sign up with email
- Go to app.zidi.ai. On the sign-in page, click Sign up. The Create an account page opens.
- Enter your Name, Email and Password, then click Create account.
- Zidi shows Check your email. Open the email with the subject "Verify your email address - Zidi" and click Verify Email Address.
- The page shows Email Verified. Clicking the link does not sign you in. Click Go to Sign In and sign in with your email and password.
Your password needs 8 to 128 characters, with at least one uppercase letter, one lowercase letter and one number. Symbols are allowed but not required.
The verification link works for 24 hours. If you did not get the email, click resend email on the Check your email screen. If you try to sign in before you verify, Zidi sends you a new link automatically.
Sign-up has no plan choice and no payment step. You can upgrade later from Billing.
Answer the welcome question
The first time you sign in, Zidi shows Welcome to Zidi with one question: How did you hear about us?
- Pick the answer that fits. If none does, pick Other and type where you heard about Zidi. The box takes 200 characters, but only the first 180 are saved.
- Click Continue to dashboard.
You must answer before you can open the dashboard. The answer does not change anything you see in the app, and Zidi asks only once.
Find your way around
Zidi creates one personal workspace for you, called "My Workspace". Everything you record or upload lives there. There is no workspace switcher. You work with other people through your team instead.
The sidebar
| Item | What it is for |
|---|---|
| My Library | Your videos and folders. Your video library |
| Team Library | Libraries you share with teammates. Team libraries |
| Campaigns | One video, a personal page for each recipient. Personalized campaigns |
| Brand Kit | Logo, watermark and caption style. Brand kit |
| Team | Invite people and manage roles and seats. Teams and seats |
| Integrations | Connect CRMs, Zapier, Slack and more. Integrations overview |
| Billing | Your plan, AI credits and invoices. Change or cancel your plan |
| Free Tools | Opens the free tools on the Zidi website. |
At the bottom of the sidebar, a card shows your plan. On Free it shows how many videos you have used and an Upgrade plan button. On a paid plan it shows your credit balance with Manage and Credits buttons. If your plan comes from a team you belong to, the card adds "(via Team)".
The top bar
- Record opens the Recording Studio in your browser.
- Upload adds an existing video file. On Free, uploads can be up to 5 minutes and 1 GB.
- Your picture or initials, top right, opens a menu with Account, Change Picture and Sign Out. Account is where you change your name and password. See Account settings.
There is no separate Settings page. Plan and payment settings are under Billing. Profile and security settings are under your picture, then Account.
The Free plan video limit
On Free you can have 10 videos. Every video you created counts, wherever it is filed: recordings, uploads, editor copies and AI Cleanup results. Deleting a video frees its place.
You can raise the limit by inviting people. For each invitation you send that someone accepts, you get 5 more videos, up to 25 extra. That makes 35 videos at most on Free. The bonus is permanent.
When you reach the limit, you cannot start a new recording or upload, and Zidi shows: "Free plan limit reached (10 videos). Upgrade or invite teammates to increase your limit." The number in the message includes any bonus you have earned.
| Free plan | Limit |
|---|---|
| Videos | 10, plus 5 per accepted invite (up to 35) |
| Recording length | 5 minutes per recording |
| Upload a video file | Not included |
Starter and Pro have no video limit. See Plans and limits for everything each plan includes.
Next steps
- Record your first video in the browser. This works on every plan.
- Share a video with a link.
- Invite your teammates. Invites are free on every plan.
- Install the Chrome extension. Recording with the extension needs Starter or Pro.
- Compare plans before you upgrade.
Troubleshooting
"Your email isn't verified yet"
The full message is "Your email isn't verified yet. We've just sent a new verification link — it's valid for 24 hours." Open the newest email from Zidi and click the link, then sign in again.
"This link has expired"
Verification links last 24 hours. Try to sign in with your email and password. Zidi sends a fresh link.
I signed up but got no verification email
If an account already exists for that email, Zidi sends a different email: "You already have a Zidi account". It has a sign-in link and, for password accounts, a password reset link. Use those instead of signing up again.
"This email belongs to a deactivated account"
The account was deleted less than 30 days ago. Sign in with the existing password or Google account to restore it, or use a different email. See Delete your account.
Password errors
"Password must be at least 8 characters", "Password must contain at least one uppercase letter", "Password must contain at least one lowercase letter" or "Password must contain at least one number" mean the password does not meet the rules above. Choose a password that does.
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