ActiveCampaign Integration

Connect Zidi to ActiveCampaign to sync video engagement with your marketing automation and CRM.

Prerequisites

  • An ActiveCampaign account.
  • Your ActiveCampaign API URL and API key (found in Settings > Developer).
  • A Zidi account on the Pro plan.

Connecting ActiveCampaign

  1. Open the Integrations page from the left sidebar in Zidi.
  2. Find ActiveCampaign and click Connect.
  3. Enter your API URL (e.g., https://yourname.api-us1.com) and API key.
  4. Click Test Connection.
  5. Once verified, click Save & Connect.

What Gets Synced

DataDirectionDescription
Contact lookupZidi → ACFinds contacts by email
Contact creationZidi → ACCreates/updates contacts via sync endpoint
NotesZidi → ACLogs video engagement as contact notes
Campaign dataZidi → ACSyncs campaign engagement to contacts

Data Security

Your API key is encrypted with AES-256-GCM before storage and only decrypted server-side for API calls.

Disconnecting

Open Integrations from the left sidebar, click ActiveCampaign, and click Disconnect.

Troubleshooting

  • Invalid API URL? — The URL must include https:// and end with .api-us1.com (or your region).
  • 403 Forbidden? — Check that your API key has the correct permissions.