ActiveCampaign Integration

Connect Zidi to ActiveCampaign to sync video engagement with your marketing automation and CRM.

Prerequisites

  • An ActiveCampaign account.
  • Your ActiveCampaign API URL and API key (found in Settings > Developer).
  • A Zidi account on the Starter or Pro plan.

Connecting ActiveCampaign

  1. Go to Settings > Integrations in Zidi.
  2. Find ActiveCampaign and click Connect.
  3. Enter your API URL (e.g., https://yourname.api-us1.com) and API key.
  4. Click Test Connection.
  5. Once verified, click Save & Connect.

What Gets Synced

DataDirectionDescription
Contact lookupZidi → ACFinds contacts by email
Contact creationZidi → ACCreates/updates contacts via sync endpoint
NotesZidi → ACLogs video engagement as contact notes
Campaign dataZidi → ACSyncs campaign engagement to contacts

Data Security

Your API key is encrypted with AES-256-GCM before storage and only decrypted server-side for API calls.

Disconnecting

Go to Settings > Integrations > ActiveCampaign and click Disconnect.

Troubleshooting

  • Invalid API URL? — The URL must include https:// and end with .api-us1.com (or your region).
  • 403 Forbidden? — Check that your API key has the correct permissions.